When someone is actually at the desk.
One timezone, and no rota. Nobody is on call — except for the last row of the table above, which is the only thing that reaches anyone at the weekend.
| Mon | Tue | Wed | Thu | Fri | Sat | Sun |
|---|---|---|---|---|---|---|
| 09–18 | 09–18 | 09–18 | 09–18 | 09–14 | Security only | Security only |
- Mailboxes and issues are read
- Security reports only — nothing else is looked at