The nerine service
Four things the house does for every piece it has ever made, whoever owns it now.
SourcingWhere every stone and every gram of metal in a nerine piece comes from.
Gold is refined in-house from a single lot each year, stones are bought cut and set against the daylight they will be worn in, and every supplier is named in the register entry — ask any salon and they will show you.
SizingHow to measure at home, and what can be altered after purchase.
Chains are cut at 16, 18, 20 and 24 inches and can be shortened at any salon at no charge. Collars drawn flat can be opened or closed a little; hinged pieces go back to the bench that made them.
Shipping & returnsFree both ways, for thirty days, anywhere the house ships.
Every order ships engraved and insured in three to five working days. Unworn pieces come back within thirty days, shipping free both ways — a piece engraved to your words is final sale.
Care & repairWhat the workshop will do for a piece, and for how long.
Cleaning, restringing, resizing and repair — for any nerine piece, of any age, for as long as it exists. Keep the register card and any salon in the world can find the rest.